PRIVACY POLICY

Effective Date: June 1, 2025

Paragon Cleaners ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We collect personal information you provide when booking services or submitting forms, including:

Name, phone number, email address, and address

Payment details when applicable

Pickup preferences and service instructions

Marketing opt-in choices

We also collect usage data such as your browser type, IP address, and visit behavior via cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

Schedule pickups and provide services

Process payments securely

Send service updates and order notifications

Communicate promotions or marketing (if you opt in)

Improve website experience and customer support

3. SMS and Email Marketing (A2P 10DLC Compliance)

If you opt in, you agree to receive SMS and/or email communications from Paragon Cleaners, including order updates, reminders, and promotional offers. Message frequency varies. Message and data rates may apply. You may reply

STOP

to unsubscribe or

HELP

for assistance.

We comply with U.S. A2P 10DLC messaging regulations. All phone numbers are used responsibly and only with express consent.

4. Information Sharing

We do not sell or rent your personal information. We may share data with trusted service providers (e.g., SMS/email platforms, payment processors) to fulfill our services. Information may be disclosed when required by law.

5. Data Security

We use secure technologies (SSL encryption, secure gateways) to protect your data. Only authorized personnel may access stored data related to your account or transactions.